Refund and Returns Policy

At Webcode Store, customer satisfaction is our priority. This Refund Policy outlines the terms and conditions under which refunds, replacements, or vouchers will be issued. By purchasing from us, you agree to this policy.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • The product or service is defective or not as described.
  • The digital product has not been downloaded or used.
  • The product was not delivered due to an error on our end.

Refund requests must be made within 7 days of purchase.

2. Warranty Limitations

Some products may include warranties, but if we are unable to provide the promised warranty for any reason, you will not receive a cash refund. Instead, we will issue a store voucher equivalent to the value of the warranty period.

Store Voucher Details:

  • Vouchers can be redeemed for any product or service on our website.
  • Vouchers will be valid for 6 months from the date of issuance.

3. Non-Refundable Items

Refunds or vouchers will not be issued for the following:

  • Products purchased as part of a sale or promotion.
  • Services or digital products that have been downloaded, used, or customized.
  • Issues arising from user error, such as incorrect product selection.

4. How to Request a Refund or Voucher

To request a refund or voucher, please contact our support team at admin@webcodestore.com within 7 days of your purchase. Provide the following information:

  • Order number or invoice.
  • Description of the issue.
  • Proof of purchase (e.g., receipt or confirmation email).

Our team will review your request and respond within 3-5 business days.

5. Refund Processing

  • Approved Refunds: Refunds will be processed to the original payment method within 7-10 business days.
  • Store Vouchers: Vouchers will be issued via email within 3 business days after approval.

6. Changes to the Refund Policy

We reserve the right to modify this policy at any time. Updates will be posted on this page, and continued use of our website signifies your acceptance of the revised terms.

Contact Us

If you have any questions about our Refund Policy, feel free to contact us: